Who we are
Privacy and Personal Information Protection Policy
Introduction
Afflation Proprietary Limited trading as “TRMNL TICKET SYSTEM”, with registration number 2009/016028/07 (“Company”, “TRMNL”, “we”, “us” or “our”), a limited liability company registered in, and acting in accordance with, the laws of South Africa, respects your privacy and is committed to protecting your personally identifiable information (“Personal Information”).
TRMNL trading as “TRMNL”, with company number 12735853 (“Company”, “TRMNL”, “we”, “us” or “our”), limited by shares, and acting in accordance with, the laws of South Africa and Johannesburg/Soweto, respects your privacy and is committed to protecting your personally identifiable information (“Personal Information”).
TRMNL South Africa., with company number 90098951 (“Company”, “TRMNL”, “we”, “us” or “our”), limited liability, and acting in accordance with, the laws of South Africa, respects your privacy and is committed to protecting your personally identifiable information (“Personal Information”).
- This “Privacy Policy”/ ”Policy” will inform you as to how we look after and process your (the “Data Subject”) Personal Information when you provide it to us, or when it is collected from you, for example, when using our Website and/or any related mobi-sites or software applications which are accessible at either www.isawtit.at or tour.isawit.at (the “Website”), ticketing and product platform (“Platform”) and mobile application (“App” ), as well as if you have subscribed to any of the services we offer (“Services”), whether they be ‘Howler User Account’ users (“Users”) or ticket – or product sellers.
- This Privacy Policy also serves to tell you about your privacy rights and how the law protects you and your Personal Information when Howler processes it.
- It is important that you read this Policy with our Website Terms and any additional terms and conditions and policies incorporated in this Policy by reference. Each Data Subject needs to accept all the provisions in this Policy when he/she/it signs up for any of our Services or when providing your Personal Information to us in any other manner. If you do not agree with anything in this Policy, then you may not register and/or use any of the Services.
- This Policy was last updated on 03 August 2021.
- All terms are not necessarily defined in order.
- By accepting this Policy, accessing our Website or using our Services, you are regarded as having read, understood and agreed to be bound by this Policy.
IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this Privacy Policy
This Privacy Policy complies with, and facilitates the obligations required from, the European Commission’s General Data Protection Regulation, 2016/679 (“GDPR”) as well as the South African Protection of Personal Information Act No. 4 of 2013 (“POPI”), as amended.
Due to the nature of some of our services as a provider of various payment and facilitation tools, we process not only your General Personal Information, but also Special Categories of Personal Information, being your Financial Data.
It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Information about you, so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
You may not submit any other person’s personal information to Howler, and warrant that such information you submit is your own, and lawfully yours to provide.
Controller and Processor
Howler is the data controller and is responsible for your Personal Information in instances where we decide the processing operations concerning your Personal Information. Sometimes we also operate as a processor of Personal Information on behalf of a third-party data controller, where that data controller’s privacy terms will apply, but we will draw your attention to them when applicable.
We have appointed a data representative at Howler who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the representative using the details set out below.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.